Frequently Asked Questions

Everything you need to know about your MAONO audio experience.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-7 business days, while international delivery may take 10-20 business days depending on your location.

Do MAONO microphones require additional drivers?

Most of our USB microphones are 'Plug & Play' and do not require additional drivers. For our XLR series, you will need a compatible audio interface or phantom power supply.

What is your return policy for electronic goods?

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.

Does my purchase come with a warranty?

Yes, all authentic MAONO products purchased through our OnlineStore come with a standard 12-month limited warranty covering manufacturing defects.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

How can I track my package after it has shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.